The Company

Revolution Prep is a high-growth, investor-backed company with deep entrepreneurial roots and a talented team of Revolutionaries that are dedicated to being a leading innovator in the educational industry. Learn more at www.revolutionprep.com.

The Opportunity

We’re seeking a Program and Event Operations Manager who will lead the planning, logistics, and implementation of our third party paid programs and national events, both virtual and in-person. The successful candidate will be the driving force behind ensuring all programs and events in their purview run smoothly and efficiently to the customer’s and business’s expectations. You will be responsible for participating in the sales process of our third party programs in order to understand the delivery requirements. Post sale, you will own the implementation of the program with the third party representatives, meeting with them pre-launch to identify all requirements and execute optimal implementation and delivery through to the end of the program. For our national events (college fairs, conferences, etc.), you will be responsible for the entire production of delivering quality events, ensuring proper logistically planning and communication to all participants and partners. You will be a critical member of our operations team, ensuring we maintain our excellent Net Promoter Score (NPS) score. Your efforts are essential to representing the quality of our brand.

Responsibilities:

  • Evaluate the needs of the programs/events in order to identify a strategic plan for proper implementation and execution
  • Coordinate all operations and logistics for all events, both virtual and in-person, including but not limited to the following: college fairs, conferences, case studies, workshops
  • Effectively project manage all facets of program and event implementation, from start to finish, meeting all project timelines
  • Deliver professional communication and ongoing technical support to external customers and internal team members
  • Collaborate internally with cross-functional teams to ensure compliance and alignment to program, customer, and event needs
  • Continuously iterate on standard operating procedures to identify areas of opportunity, proposing solutions and documenting all improvements effectively
  • Identify any barriers with a solutions-oriented approach
  • Provide guidance and/or training to internal and external team members as needed
  • Ensure a successful blend between technical solutions and business requirements
  • Assist with any other needs that support the quality and success of our programming and events
  • Support with tracking of event logistics, including budgets

Requirements:

  • A minimum of four years’ experience in operations/logistics/planning is required
  • Bachelor’s Degree
  • Strong project management and people skills
  • Proficiency with MS Office Suite, particularly MS Excel a must
  • Experience with complex CRM systems
  • In-depth understanding of sales principles and customer service best practices
  • Schedule flexibility - daily schedules might change in order to meet business needs, including some evenings and weekends
  • Excellent verbal and written communication skills
  • High organization and attention to detail
  • Ability to adjust to ever-growing and changing organization
  • Strong training/teaching skills
  • Analytical and multitasking skills are essential
  • Basic knowledge of SQL a plus!

Revolution Prep is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender, genetic information, national origin, disability, uniform service, veteran status, age, or any other classification protected by federal, state, or local law.

At Revolution Prep, we believe that the more inclusive we are, the better our work will be. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.