The Company

Revolution Prep is redefining how students learn by transforming the traditional tutoring relationship through the power of live, one-on-one instruction with a full-time, professional tutor. We understand the impact that a fantastic educator has on a student’s academic confidence, and therefore invest deeply into the growth and development of our academic advisors and faculty to be teachers, mentors and role models. As a result, the outcomes we achieve with our students are simply incredible. At Revolution, our philosophy

Revolution Math is our groundbreaking learning product for elementary school students. By combining live online tutoring with a proprietary story-based curriculum, Revolution Math makes the learning process effective, fun, and results-driven. This Ed-tech product is used by students around the country and is widely recognized by parents as the best year-round learning activity on the market.

Beyond Grades. Beyond Tests. Beyond Tutoring. Revolution Prep.

The Opportunity

Revolution Prep is seeking a dynamic, detail-oriented Community & Growth Associate (CGA) to be responsible for the overall health of Revolution Math’s customer base, community, and social media presence. The CGA will be expected to proactively reach out to customers, identify referral opportunities, and have subscription renewal conversations with Revolution Math’s customers. The CGA must be versatile, as there is daily interaction with different customers and various internal departments at Revolution Prep. Additionally, the CGA will be heavily involved in the growth of our business, including but not limited to: identifying growth opportunities, conducting campaign analyses, and executing on their delivery / success. If you pride yourself on being able to build relationships with anyone, create an exceptional customer environment, and want to be a part of a fast-growing tech company, please apply!

The Job

Responsibilities include:

  • Own the overall relationships with customers, including: Increasing adoption, ensuring retention and customer satisfaction.
  • Engage with current and prospective families via e-mail, text, and phone to drive new sales and boost customer satisfaction and retention
  • Connect with customers to help them achieve their goals while simultaneously hitting internal KPIs.
  • Research educational technology trends and draft engaging content to post on our social media outlets and blogs (FB, Instagram, etc.)
  • Identify and engage with influencers in order to grow brand awareness and customer adoption.
  • Expand our school partnership pipeline through database prospecting and proprietary research; help maintain existing school partnerships through regular communication, collateral creation, and event attendance.
  • Build new internal systems and establish protocols to ensure seamless organizational workflow.

The Candidate

  • 2+ years experience in Marketing or Community Management
  • Experience in the education space (a plus).
  • Proven ability to manage multiple projects while maintaining strict attention to detail
  • Ability to interact with teams at various levels of technical and non-technical depth
  • Excellent verbal and written communication skills
  • Proficient in MS Office, CRM management and Email marketing (e.g.: MailChimp, Hubspot, etc.)
  • Outstanding analytical, organization, and multitasking skills
  • A+ entrepreneurial attitude - No task is too small.

Compensation

Salary commiserate with experience, comprehensive health-care benefits, flex time off, 401 (k) and vibrant company culture.